Shipping Policy
Processing Time
Order processing times:
- Orders are processed within 1-2 business days
- Business days are Monday-Friday, excluding holidays
- Orders placed after 2 PM EST process the next business day
- Pre-order items have separate processing times
Domestic Shipping
We offer the following shipping methods within the United States:
- Standard Shipping (5-7 business days) - $5.99
- Express Shipping (2-3 business days) - $12.99
- Next Day Delivery (1 business day) - $24.99
- Free standard shipping on orders over $50
International Shipping
International shipping details:
- Available to over 180 countries
- Standard International (10-15 business days)
- Express International (5-7 business days)
- Customs fees are the responsibility of the recipient
- Tracking provided for all international orders
Tracking Orders
Stay updated on your shipment:
- Tracking number provided via email
- Track orders through your account dashboard
- Real-time updates on package location
- Email notifications for shipping milestones
Shipping Restrictions
Please note:
- Some items cannot be shipped to international destinations
- PO boxes may have delivery restrictions
- Certain products require signature upon delivery
- Hazardous materials have special shipping requirements